What We Collect and Why It Matters
bp9c collects information in three main ways. First, account registration details — your name, email address, date of birth and contact number. Second, payment data tied to the method you choose: when you deposit via Touch 'n Go eWallet, Boost or GrabPay, we log the transaction
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reference and amount so we can match funds to your account and process withdrawals accurately. We do not store your full wallet credentials or PIN on our servers. Third, device and session data — your browser type, IP address and session timestamps — which we use
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to detect unusual login activity and keep your account secure. We also collect any correspondence you send to our support team, because those records help us resolve issues faster. All data is processed in accordance with applicable law and is available to you only where local
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law permits access to our services. We do not sell your personal data to third parties for marketing purposes. Aggregated, non-identifiable usage data may be shared with analytics partners to improve how the account and wallet flows perform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.